Premiumxpress

Payment Policy

Effective Date: 24.10.2024

At Premiumxpress LTD, we strive to make the payment process seamless and secure for our customers. This Payment Policy outlines the terms and conditions regarding payments for our products and services. By making a purchase or using our services, you agree to comply with this Payment Policy.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Online Payment Platforms: PayPal, Stripe, or any other relevant platform
  • Bank Transfers: Direct bank payments (details will be provided upon request).

All payments are processed securely, and we do not store sensitive payment information such as credit card details.

2. Payment Terms

a. Full Payment

  • Payment must be made in full before the delivery or commencement of services, unless otherwise agreed in writing.
  • For ongoing or subscription-based services, payments must be made according to the agreed billing cycle (e.g., monthly, quarterly, etc.).

b. Deposits

  • A deposit of 30% may be required to confirm your order or booking. The balance must be paid before the delivery of the service.

c. Late Payments

  • Payments not received by the due date may incur a late fee of 30 percentage per week.
  • We reserve the right to suspend or terminate services for accounts that remain unpaid beyond 30 days.

3. Currency

All prices are listed and charged in GBP, USD, EUR. If you are paying in a different currency, exchange rates and additional fees may apply as determined by your payment provider.

4. Taxes and Fees

  • Prices listed on our website or invoices are exclusive of applicable taxes unless explicitly stated.
  • Customers are responsible for any additional fees, including bank charges, currency conversion fees, or taxes imposed by local authorities.

5. Refunds

For details on refunds, please refer to our Cancellation Policy. Refunds are processed in accordance with the terms outlined there. Refunds for payments made via credit/debit cards or online platforms will be returned to the original payment method within  7-14 business days.

6. Security and Fraud Prevention

  • All payments are processed using secure and encrypted platforms to ensure the safety of your information.
  • We reserve the right to cancel any transactions or orders flagged as suspicious or fraudulent.
  • Customers may be required to provide proof of identity or additional verification for large or unusual transactions.

7. Disputes

If you believe there has been an error in your payment or if you have a dispute, please contact us immediately at:
Email: contact@premiumxpress.co.uk

Disputes must be reported within 7 days of the transaction.

8. Changes to Payment Terms

We reserve the right to update this Payment Policy at any time. Changes will be posted on our website with the updated “Effective Date.” Continued use of our services implies acceptance of any revised terms.

9. Contact Us

For questions or concerns regarding payments, please contact us:

Premiumxpress LTD
71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
Email: contact@premiumxpress.co.uk